Have a question about a phone, tablet, broadband or a gadget? Not sure which guide is right for you? Contact us and we’ll do our best to point you in the right direction.
Before you contact us
You may find the answer you need in one of our guides. For example, our guide to the best phones for older people covers simple phones with big buttons, while our cheap SIM only deals guide explains how to cut your mobile bill. You can also browse all our guides in one place.
Good to know
- We don’t sell anything ourselves. If you have a problem with something you bought, please contact the shop you bought it from. Citizens Advice explains your consumer rights.
- We can’t fix devices remotely, but we’re happy to suggest a guide or point you to the right help.
- We will never ask for your passwords, bank details or PIN. If anyone claiming to be Good Sense Guide asks for these, it’s a scam. Our guide on how to spot a scam explains what to look out for.
For charities and community groups
If you run a small charity or community group and would like advice on choosing affordable technology, or would like to suggest a topic for a guide, please contact us. In the meantime, our help for charities page brings together our most useful guides for small organisations.
Spotted a mistake?
Technology and prices change quickly. If something in one of our guides is out of date, please contact us so we can put it right. We are also happy to hear suggestions for new guides.